IT Helpdesk/Outsourcing

Hands-on onsite and remote technicians, engineers and project consulting and management for SMB. Provides day to day operational management mitigating the headaches of IT for businesses. Complete IT department outsourcing

  • Proactive service contract changes the break-fix model into a proactive solution allowing IT to empower a company and not hold it back.
  • Predictable spending model allows a business to plan and budget their IT without unexpected costs from traditional break/fix model
  • Model exceeds having an on-staff IT employee as Vichra staff have a wide variety of skillsets, do not require HR planning, training costs, sick days, vacation days, etc.
  • Active monitoring of services, servers, and networks allow businesses to breathe easy
  • Can integrate and bolster with existing in-house IT personnel providing additional coverage
  • Services include Helpdesk, Procurement (purchasing of all types of hardware, software services), vendor management, project management and consulting, business IT process management

Interest in our services? Fill our the form below and one of our team members will be in contact with you.

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